Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.undimmedcandleco.com, Undimmed Candle Co. and Undimmed Candle Company, LLC. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Undimmed Candle Co., Undimmed Candle Company, LLC. include www.undimmedcandleco.com, Undimmed Candle Co. and Undimmed Candle Company, LLC. Undimmed Candle Co. website is an ecommerce site. By using the Undimmed Candle Co website, you consent to the data practices described in this statement. 
 
Collection of your Personal Information 
In order to better provide you with products and services offered on our Site, Undimmed Candle Co may collect personally identifiable information, such as your: 
 
–    First and Last Name 
–    Mailing Address 
–    E-mail Address 
–    Phone Number 
 
If you purchase Undimmed Candle Co products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 
 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 
 
Use of your Personal Information 
Undimmed Candle Co. collects and uses your personal information to operate its website(s) and deliver the services you have requested. 
 
Undimmed Candle Co may also use your personally identifiable information to inform you of other products or services available from Undimmed Candle Co and its affiliates. 
 
Sharing Information with Third Parties 
Undimmed Candle Co does not sell, rent or lease its customer lists to third parties. 
 
Undimmed Candle Co may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Undimmed Candle Co may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Undimmed Candle Co, and they are required to maintain the confidentiality of your information. 
 
Undimmed Candle Co may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Undimmed Candle Co or the site; (b) protect and defend the rights or property of Undimmed Candle Co; and/or (c) act under exigent circumstances to protect the personal safety of users of Undimmed Candle Co, or the public. 
 
Tracking User Behavior 
Undimmed Candle Co may keep track of the websites and pages our users visit within Undimmed Candle Co, in order to determine what Undimmed Candle Co services are the most popular. This data is used to deliver customized content and advertising within Undimmed Candle Co to customers whose behavior indicates that they are interested in a particular subject area. 
 
Automatically Collected Information 
Information about your computer hardware and software may be automatically collected by Undimmed Candle Co. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Undimmed Candle Co website. 
 
Use of Cookies 
The Undimmed Candle Co website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. 
 
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Undimmed Candle Co pages, or register with Undimmed Candle Co site or services, a cookie helps Undimmed Candle Co to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Undimmed Candle Co website, the information you previously provided can be retrieved, so you can easily use the Undimmed Candle Co features that you customized. 
 
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Undimmed Candle Co services or websites you visit. 
 
Security of your Personal Information 
Undimmed Candle Co secures your personal information from unauthorized access, use, or disclosure. Undimmed Candle Co uses the following methods for this purpose: 
 
–    SSL Protocol 
 
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 
 
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. 
 
Right to Deletion 
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will: 
•    Delete your personal information from our records; and 
•    Direct any service providers to delete your personal information from their records. 
 

  • Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 

•    Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; 
•    Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; 
•    Debug to identify and repair errors that impair existing intended functionality; 
•    Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; 
•    Comply with the California Electronic Communications Privacy Act; 
•    Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; 
•    Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; 
•    Comply with an existing legal obligation; or 
•    Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information. 
 
Children Under Thirteen 
Undimmed Candle Co does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. 
 
E-mail Communications 
From time to time, Undimmed Candle Co may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 
 
If you would like to stop receiving marketing or promotional communications via email from Undimmed Candle Co, you may opt out of such communications by replying STOP or clicking on the UNSUBSCRIBE button or emailing info@undimmedcandleco.com
 
Changes to this Statement 
Undimmed Candle Co reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 
 
Contact Information 
Undimmed Candle Co welcomes your questions or comments regarding this Statement of Privacy. If you believe that Undimmed Candle Co has not adhered to this Statement, please contact Undimmed Candle Co at: 
 
Undimmed Candle Company, LLC. 
2126 East Clementine Street 
Philadelphia, Pennsylvania 19134 
 
Email Address: 
info@undimmedcandleco.com
 
Telephone number: 
267-506-7209 
 

Effective as of August 23, 2021