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Shopping Questions
Please refer to our candle care page for further guidance.
Please refer to our shipping policy page for further guidance.
If you live within a 15 mile radius of 19134 (Philadelphia, PA), choose the delivery or pickup option at checkout. We will reach out to you directly to schedule delivery or pickup.
If you are interested in purchasing more than 20 candles, please send an email to info@undimmedcandleco.com with ‘subject line: custom orders’.
Please visit our refund policy page for further guidance.
Coconut-Soy wax is environmentally sustainable. Paraffin wax is commonly used in “big-box stores.” Paraffin is produced from petroleum, coal, or shale oils that are linked to carcinogens. They emit fumes like toluene and benzene which is linked to headaches, cancer and respiratory issues like asthma. It is also unsustainable to produce as it is derived from crude oil which is a type of fossil fuel.
We currently use wooden wicks in our candles. Wooden wicks achieve a fast melt pool formation for quick and excellent hot throw (scent emitted when lit). They also produce a tantalizing crackling sound when burning. Wooden wicks have no mushrooming with little carbon buildup, debris or sooting. Wooden wicks are rigid and require no straightening and can be used in all candle types.
Our fragrance oils are paraben and phthalate free. Phthalates are often used to dissolve solvents to produce fragrance oils and as plasticizers in cosmetics. Both parabens and phthalates are linked to reproductive health issues.
Our Products
Our products are made with ethically sourced, eco-friendly ingredients. We use a luxurious blend of coconut and soy waxes which create an amazing look, has amazing hot throw (how far and strong the scent is once lit) and burns much cooler and slower than other waxes.
Our products are also hand-poured in small batches right in the city of brotherly love, Philadelphia and are made to order to ensure that you are getting the best quality products.
Our fragrance oils are Phthalate-free and we strive our best to ensure that all oils used are clean and free from any harmful toxins.
